Rental Information

Alta's Rustler House

Rental Rules & Policies

By renting Alta's Rustler House, you are accepting the following rules and policies:

Contact Information

  • Alta's Rustler House reservations office is located at the Rustler Lodge, Alta, Utah, 84092. Phone 801-742-4200.
  • Daily Office hours are 8:00 A.M. – 10:00 P.M. We have night managers on duty to assist you with after-hours questions, and after-hours check-in.
  • For additional reservations information, please do not hesitate to contact us or e-mail us at reservations@rustlerlodge.com.

Arrival/Departure

  • Check-in: 4:00 P.M.
  • Check-out: NOON

Minimum Night Stay

Rates are based 5 or more nights. Weekend or short stays are subject to availability and will incur additional costs.

Maximum Occupancy

The property sleeps up to 6 people. Additional occupants by management approval only.

Deposit

A deposit of $3000 will be charged to your credit card upon making the reservation. This card will also be charged for final payment 45 days prior to arrival date. Along with your final payment, we will add on our housekeeping charge of $350 and a security deposit of $1000 (which will be refunded after house has been vacated and checked over.)

Cancellation Policy

Cancellations received 45 days or more prior to the planned arrival date will be refunded less a non-refundable $500 cancellation fee. All other cancellations (regardless of the reason) will forfeit full payment, unless we are able to refill the entire space. Guests are responsible for all nights reserved and will be charged for all changes.

Please notify us immediately of any changes or cancellations (801) 742-4200. We encourage you to cover your investment by taking out Trip Insurance.

Vehicles and Parking

4 X 4 Vehicles or chains are required in our canyon from November 1st until May 1st. Please note, if you rent 2 wheel drive car, you may be restricted from driving on the road. We normally get 500+ inches of snow per year. Please be aware of the weather conditions during your stay.

You are limited to TWO Vehicles and you can park in the garage. The parking in Alta and Snowbird is very restricted. Please contact us with any questions. Cars parked in unauthorized areas will be towed at the owner’s expense.

Alternative Ground Transportation

  • We are partnered with an independent shuttle company at the airport called Alta Shuttle. To make arrangements for this service, please visit www.AltaShuttle.com or call 801-274-0225.
  • You can also contact Alpine Transportation for shuttle arrangements, please visit www.Alpine-Transportation.com or call 801-410-4001.
  • We ask for your arrival times into Salt Lake so we can alert you to potential road closures and to have someone greet you upon arrival to go over details of the house.

Alta Town Shuttle

A free, fast and easy way to get around the Town of Alta. From 8:30am – 5:30pm, the Alta Town Shuttle makes a continuous loop servicing the condos on the bypass road. Call the Alta Area Town Shuttle directly to arrange a pick up at 801-301-0122.

Keys

You will be notified prior to your arrival of the combination Key Code for the Front Door. Once inside, you will find a Garage Door Opener for the garage.

Housekeeping

  • Our housekeeping staff works diligently to prepare our property for your arrival. We provide clean bed linens, bathrobes and bath towels in the house. We also provide an initial supply of tissue, toilet paper, paper towels, bath soap, laundry and dish detergent, as well as garbage bags. We do not replenish these products during your stay. The property is equipped with a washer and dryer.
  • Please leave the property in the same condition as it was when you arrived. Staff will arrive shortly after your departure to inspect and thoroughly clean the home. All food and drink spills need to be cleaned up immediately. Food and drink spills on carpet and furnishings are considered damage (not normal wear and tear) and the cleaning for these will incur an additional fee.
  • The refrigerator and freezer need to be emptied of all food and free of spills. Dishes need to be rinsed and placed in the dishwasher. All garbage needs to be gathered and put in the kitchen. There are garbage cans located in the garage. Please leave dirty towels in the tub or shower and leave bed linens on the beds.

Interlodge & Avalanche Control Work

  • Interlodge can occur when Little Cottonwood Canyon receives heavy snowfall in a short period of time, or when there’s a warming of the snow-covered cliffs in the spring and avalanche conditions are high. When interlodge is declared by the Town of Alta and or Snowbird Safety, guests are required by law to stay in the house until the interlodge is lifted. Usually, avalanche control work is completed quickly, making it safe to be outdoors. If this occurs, our caretakers will put a sign across the Front Door declaring interlodge and the sign will be removed when it is over.
  • Interlodge can last from 2 – 12 hours, though can be longer than 48 hours.
  • Alta's Rustler House will not be held liable for expenses incurred due to interlodge including transportation, additional and/or lost lodging, etc.

Groceries

There is a fully equipped kitchen in the home with many items for your convenience: napkins, paper towels, laundry detergent, dryer sheets, dishwasher detergent, dishwashing liquid , sponges, toilet paper, soap, shampoo, lotion and basic pantry items.

For other items, Guests should plan to grocery shop in the Salt Lake Valley before heading up the canyon. If using a shuttle service, inform them prior to arrival that you will need to stop.

Liquor

Smoking Policy

Smoking is prohibited in and around the property. Should it be discovered that there has been smoking in the house- all smoke remediation and cleaning charges associated with removing the odors from furniture and unit will be charged to the credit card on file.

Mountain Environment

Recreation in a Mountain environment has inherent risks. In the winter, icy and snowy conditions on walkways, pathways, stairs and driveways in and around properties can pose a risk. Every effort is made to remove snow in the winter and make the premises as safe as possible, however, surfaces may remain slippery, walkways may collapse and snow may slide or fall from roofs. Icicles pose a serious hazard. Please wear boots and other appropriate footwear.

Please do not allow children to climb on snow banks or play under the eaves of any structure. Playing in the snow anywhere around the rental properties is undertaken at the sole risk and responsibility of the Guest or the Guest’s invitees.

Book Now

To book, please call reservations management at 1-801-742-4200.